Terms &
Conditions.
Last Updated: March 2026
1. Introduction
These Terms and Conditions govern the use of the My Health & Wellness website and any services provided by My Health & Wellness ("we", "us", or "our").
By accessing our website or purchasing any services, you agree to be bound by these Terms and Conditions.
If you do not agree with these terms, you should not use our website or services.
2. Our Services
My Health & Wellness provides educational information, health and wellness consultations, lifestyle guidance, general wellbeing support, and related services.
Any information provided through our website, consultations, emails, or communications is intended for general informational and educational purposes only.
3. Health Disclaimer
We do not provide medical advice, diagnosis, or treatment.
Information provided by My Health & Wellness should not be considered a substitute for professional medical advice from a qualified healthcare professional.
You should always seek advice from your GP or other qualified healthcare provider regarding any medical concerns.
You acknowledge that any decisions you make regarding your health remain your sole responsibility.
4. Client Responsibilities
Clients agree to:
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Provide accurate information when booking consultations.
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Inform us of any relevant health conditions where appropriate.
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Follow professional medical advice from their healthcare provider.
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Use information provided responsibly and at their own discretion.
5. Bookings and Appointments
Appointments may be booked through our website, email, telephone, or other approved communication channels.
We reserve the right to refuse or cancel appointments where necessary.
6. Fees and Payments
All fees for consultations and services will be communicated before confirmation of any booking.
Payment may be required in advance of services being provided.
All prices are stated in Pounds Sterling (£).
7. Cancellation Policy
Clients may cancel or reschedule appointments by providing at least 24 hours' notice.
Appointments cancelled with less than 24 hours' notice may be subject to a cancellation charge.
Failure to attend a scheduled appointment without notice may result in the full appointment fee being retained.
8. Refund Policy
Refund requests will be considered on a case-by-case basis.
Where services have already been delivered, refunds may not be available.
Nothing in these Terms affects your statutory rights.
9. Privacy and Data Protection
We are committed to protecting your privacy.
Any personal information collected will be processed in accordance with applicable UK data protection laws and our Privacy Policy.
Information provided by clients will be handled confidentially unless disclosure is required by law.
10. Website Use
You agree not to:
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Use the website for unlawful purposes.
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Attempt to gain unauthorised access to our systems.
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Copy, reproduce, or distribute website content without permission.
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Introduce viruses, malware, or harmful code.
11. Intellectual Property
All website content, branding, logos, graphics, text, and materials remain the property of My Health & Wellness unless otherwise stated.
Unauthorised use is prohibited.
12. Limitation of Liability
To the maximum extent permitted by law, My Health & Wellness shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.
Our total liability shall be limited to the amount paid by the client for the relevant service.
13. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time.
Any updates will be published on our website and become effective immediately upon publication.
14. Contact Information
For any questions regarding these Terms and Conditions, please contact:
My Health & Wellness
Email: hello@myhealthandlongevity.com
Telephone: +44 7535 500435
Website: https://myhealthandlongevity.com/
15. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.